Online Communication Skills

Learn how to use online communication tools in everyday life, set up skype account and how to use it and how to create and use gmail.  

Our courses
Skype Basics Tips and Skills

See description below:

Skype helps you stay connected to the people who are important to you via instant messaging, email, audio and video calls, persistent chat rooms and online meetings and presentations. This course takes you through some basic Skype tasks to get you started.


This module assumes a basic understanding of the computer and how it works. If you are not confident using a PC and mouse, then please take a look at our Digital Basic ICT course. This course is designed for PC, Smartphone and Tablets users.


This course is intended for beginners.

Course description
  • What is Skype?

    Learn more about the Skype program.

  • Setting Up Skype.

    Learn the process of setting up a Skype account.

  • Adding Contacts.

    Learn how to add Skype contacts to your list.

  • Making Voice Calls with Skype.

    Learn how to make voice calls.

  • Making Video Calls with Skype.

    Learn how to make video calls.

  • Instant Messaging with Skype.

    Learn how to use Skype’s instant messaging feature.

  • Screen Sharing and Sending Files.

    Learn how to share screens and send files.

  • Skype Calling Tips.

    Use these Skype calling tips for better communication.

  • Locked Out of Your Microsoft Account?

    Here’s how to get back in.

Note: Private Classes are delivered in our training centre based in Govan or your chosen location. Your chosen location should be near Glasgow or surrounded area.

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